Today, most people prefer communicating over instant messaging or texting instead of calling someone. For a long time we have been using HipChat to communicate internally but this will be our first week using Slack in the office for our chat, file sharing, and integrations needs. Finding the right communication tool for your team is incredibly important.
HipChat has been the watercooler of the office for a long time but has become very temperamental with issues sharing files, crashes and connection issues. The UI is very simple to grasp and get used too however the search is very finicky. My personal biggest issue with HipChat was the mobile app seemed sluggish and needed wifi to function properly.
My initial concerns about the switch is losing how familiar the company is with HipChat. Everyone knows how to navigate and use what HipChat offers while it may take some time for us to get used to Slack. However for our video meetings we can still simply type /appear and use appear.in/ to create a link to the video chat.
Overall, I think that slack is a great tool for office communication and file sharing to larger amounts of people. Its instant messaging makes it much better and quicker that e-mails. Both are good communication tools but stability is king when it comes to keeping employees in communication. We have recently started hiring remote developers allowing us to expand and take on more projects. Slack is helping to keep everyone in the loop of what’s going on in different project channels as well as our general talking channel.